Delivery Information
All orders are carefully packed and dispatched from our UK warehouse, on a tracked delivery service so you can follow your parcel every step of the way. If you have any questions about shipping times, delivery updates, or order tracking, our customer service team is always happy to help.
Standard Delivery
Orders up to £49.99
£3.99
Royal Mail tracked 48
Orders £50 and Over
FREE
Royal Mail Tracked 24
Orders up to £49.99
£5.99
Estimated delivery date: Tuesday 15 September 2026
Orders £50 and Over
£1.99
DHL Next Working Day
£6.99
Estimated delivery date: Tuesday 15 September 2026
DHL Next Working Day Before 1pm
£8.99
Estimated delivery date: Tuesday 15 September 2026 (Before 1pm).
DHL Saturday Delivery
£16.99
Estimated delivery date: Saturday 19 September 2026
Standard Delivery
Orders placed before 3pm Monday to Friday using our standard delivery will be dispatched the same day subject to availability.
Standard Delivery is shipped using Royal Mail Tracked 48. Estimated delivery is typically within 2 to 4 working days from dispatch.
In the case of a delivery delay by Royal Mail please note that no action can be taken until 14 days from the dispatch date. If delivery has still not been made after this time either a replacement or refund will be given.
Royal Mail Tracked 24
Orders placed before 3pm Monday to Friday using our Royal Mail Tracked 24 service will be dispatched the same day subject to availability.
Please allow 1-2 working days for delivery. While Royal Mail aim to deliver the next working day, this service is not guaranteed as a next day delivery service.
In the case of a delivery delay by Royal Mail please note that no action can be taken until 7 days from the dispatch date. If delivery has still not been made after this time either a replacement or refund will be given.
DHL Courier Delivery
Orders placed before 3pm Monday to Friday using any of our DHL Courier Delivery services will be dispatched the same day subject to availability.
We offer a Next Working Day Delivery, a Next Working Day Before 1pm Delivery and a Saturday Delivery option.
Please note; there are no deliveries on Bank Holidays.
Below postcodes are not available for next day delivery, please allow an additional 1-2 working days for them to arrive.
| Region | Prefix | Postcode Ranges |
|---|
| Scottish Highlands | AB | 30-38, 44-56 |
| FK | 17-99 |
| G | 83 |
| IV | 1-28, 30-39, 52-54, 63 |
| KW | 1-14 |
| PA | 21-33, 34-40 |
| PH | 18-26, 30, 31-41, 49-50 |
| Scottish Islands | HS | 1-9 |
| IV | 40-51, 55-56 |
| KA | 27-28 |
| KW | 15-17 |
| PA | 20, 41-49, 60-78 |
| PH | 42-44 |
| ZE | 1-3 |
Delivery Times
We always aim to deliver orders within the estimated delivery times stated. However, on occasion, delays may occur due to circumstances outside of our control, such as courier disruptions, severe weather, or periods of high demand. We appreciate your patience and understanding should this happen.
Delivery Address
Please note that once your order has been dispatched, we are unable to make any changes to the delivery address. We kindly ask that you check all delivery details carefully before completing your order to help avoid any delays or delivery issues.